Monday, February 1, 2010

I purchased a bag from and love it! However, the manufacturer of the bag had a design flaw in the cross strap lobster clasp which opened when strap hardware turned. Customer Service at was more that apologetic and accommodating. I explained the issue and the NEXT DAY a box from was on my front porch! Opened the box and new bag and strap. Not only did I receive emails giving me play by play of return and delivery, but next day a new bag, unheard of!

I give great kudos to and recommend them to you!

Cheers America


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